What should be included in the key deliverables for the Realize Phase?

The Realize Phase of SAP Activate is focused on building, testing, and refining the solution that has been developed in the earlier phases. During this stage, one of the most crucial deliverables is focused on customer team enablement and knowledge transfer. This involves ensuring that the customer's team is adequately trained and knowledgeable about the new system being implemented.

Including customer team enablement and knowledge transfer in the key deliverables is essential because it prepares the organization's users to effectively utilize the solution once it goes live. This training involves providing information on system functionalities and best practices, which empowers the stakeholders to manage and leverage the new solution independently. This phase emphasizes not just delivering a technical solution, but also ensuring that the organization is ready to adopt and use the system effectively, minimizing disruption and enhancing user acceptance.

In contrast, while initial risk logs, marketing strategies, sales to delivery handover documents, and end-user feedback reports are indeed valuable, they do not play as central a role in the Realize Phase as the focus on team enabling and knowledge transfer does. Therefore, the selection of customer team enablement and knowledge transfer as a key deliverable aligns perfectly with the objectives of this phase in the SAP Activate methodology.