What might be considered a project risk during the "Deploy" phase?

The identified project risk during the "Deploy" phase is that insufficient user training can lead to low adoption rates. In this phase, it is crucial that end-users are adequately trained not only on how to use the new solutions but also on the business processes that the solutions support. Without robust training programs, users may struggle to understand and effectively use the system, which can result in frustration, resistance to change, and ultimately, low utilization of the new solution. This can impede the project’s overall success, as user adoption is critical for realizing the benefits of the system.

Additionally, user training is directly linked to ensuring the transition is smooth and that users can effectively perform their roles using the new system. Adequate training can enhance confidence and proficiency, fostering a positive attitude towards the new tools and processes implemented.

While factors like inadequate testing, lack of management support, and underestimating project costs are significant risks to a project overall, during the "Deploy" phase specifically, user competency and comfort with the new system are paramount, making insufficient training a particularly critical risk to manage.